Health Claims

STEPS TO PROCESS YOUR HEALTH CLAIM

A. CASHLESS PAYMENT IN HOSPITAL NETWORK

01

Go to Assurances General Laos hospital network and show health insurance card.

02

Hospital check health insurance in the system.

03

Receive treatment and get dischage from hospital (if the treatment cost is higher than cover plan, then pay for the extra).

04

Assurances General Laos settle your claim and pay for hospital.

B. REIMBURSEMENT IN NON HOSPITAL NETWORK

01

Go to hospital and receive treatment.

02

Pay for the treatment cost to hospital.

03

Bring all the bills and necessary documents doing with filled claim form to Assurances General Laos.

Need documents :

  1. Origial Doctor’s certificate.
  2. Diagnostics.
  3. Hospital release certificate.
  4. ID card, passport or family registration book.
  5. Orther documents concerningthe treatment.

04

Assurances General Laos will settle your claim and reimburse the cost to you by cash or bank transfer.

Our Service​

One Stop Sales

A direct sale channel to provide all types of insurance sale servoices

One Stop Claims

Provide claims service for all insurance products.

Claim Tracking

Now you can search and follow up your claims status and payment online

Online payment

Pay your insurance contract online via BCEL One anf LDB TRUST to get immediate coverage

Electronic Insurance Policy

e-Policy is an electronic insurance contract on mobile