Motor Claims Declaration Process

Complete your claim declaration in 6 steps

What you should do once you've accident?

Step 01:

Call to our 24 hrs. claim helpline. Call: 1456; (021) 222 222 or (020) 5524 4222 immediately.

Step 02:

Our helpline will send the nearest adjuster to help you.

Step 03:

In case injury, you must call ambulance & sent to the nearest hospital immediately no matter you are right or fault.

Step 04:

Claim adjuster will do investigation and help to negociate with the adversary.

Step 05:

Claim settlement and sign on claim agreement.

Step 06:

Take your vehicle to repair base on agreement signed.

Our Service​

One Stop Sales

A direct sale channel to provide all type of insurance services

One Stop Claims

Provide claims service for all insurance products

Claim Tracking

Now you can search and follow up your claims status and payment online

Online payment

Pay your insurance contract online via BCEL One anf LDB TRUST to get immediate coverage

Electronic Insurance Policy

e-Policy is an electronic insurance contract on mobile